FAQ's
Where are you located?
Saab Enthusiast is a US-based company. Most of our apparel is printed and fulfilled in the United States through our production partners in Florida and Texas.
For our international customers, we work with trusted printing partners in Europe and other regions around the world. This allows orders to be produced closer to you, which helps reduce shipping times and costs.
Our goal is to get your order to you as quickly and efficiently as possible, no matter where you are in the world.
*Orders are produced on demand, which helps us reduce waste and ensure every item is made just for you.
Do you ship internationally?
Yes! We ship worldwide.
For customers outside the United States, we work with trusted printing partners in Eurpoe and other regions so your order can often be produced closer to you. This helps reduce shipping times and costs compared to traditional international shipping.
Shipping rates and delivery times Vary depending on your location. You can see the exact shipping cost at checkout before completing your order.
When will I get my order?
Orders are typically produced within 2-5 business days before shipping.
Estimated delivery times after shipment:
- United States: 2-5 business days
- International: 5-15 business days depending on the destination.
All items are made to order, which means total delivery time may vary slightly depending on demand and location.
You will receive a tracking number by email once your order ships.
Will I get a tracking number for my order?
Yes. Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.
Tracking usually becomes active within 24-48 hours after shipment depending on the carrier.
What materials are your products made of?
We use high-quality materials for all of our products to ensure comfort, durability, and long-lasting prints.
Material details may vary depending on the item. Most of our apparel is made from premium cotton or cotton-blend fabrics, while other products such as mugs or accessories use materials suited for everyday use.
You can find the exact material information listed on each product page.
What if my item arrives damaged or incorrect?
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order.
Send us an email at info@saabenthusiast.com with your order number and a photo of the issue, and we'll make it right as quickly as possible.
If the issue is confirmed, we will arrange a replacement or refund.
